Comments on: The Terrible Tale of Tiscali Trauma http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma Software Engineering, Marketing & Business. Mon, 30 Aug 2010 18:35:55 +0000 hourly 1 http://wordpress.org/?v=3.0-beta1 By: james touso http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1101 james touso Fri, 05 Jun 2009 12:09:16 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1101 poor customer service..wow. poor customer service..wow.

]]> By: Blake Ipsen http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1096 Blake Ipsen Mon, 04 May 2009 22:48:27 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1096 I have heard this same thing from about 2 other people about Tiscali. Its poor customer service and everyone who has had a problem should DEMAND their refund if not happy. I have heard this same thing from about 2 other people about Tiscali. Its poor customer service and everyone who has had a problem should DEMAND their refund if not happy.

]]> By: Engine http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1107 Engine Mon, 27 Apr 2009 13:13:02 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1107 Tiscali already lost many clients in the last time. They really don't care about customers and quality. Tiscali already lost many clients in the last time. They really don’t care about customers and quality.

]]> By: steve winters http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1104 steve winters Sat, 25 Apr 2009 10:35:56 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1104 Tiscali brought a serious disruption to my business 3 years ago. Basically I was off line for nearly 3 months, so had to pay for dial up in the meantime. Customer service is awful and the overall bad reputation is widely known. I have since been with AOL and i have probably only had about 3/4 issues but usually never more than a few hours. I am surprised that it has taken so long for them to go under, there in so much debt it's unbelievable. Tiscali brought a serious disruption to my business 3 years ago. Basically I was off line for nearly 3 months, so had to pay for dial up in the meantime. Customer service is awful and the overall bad reputation is widely known. I have since been with AOL and i have probably only had about 3/4 issues but usually never more than a few hours.

I am surprised that it has taken so long for them to go under, there in so much debt it’s unbelievable.

]]> By: Virtual Family http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1111 Virtual Family Sun, 19 Apr 2009 12:15:43 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1111 Have been sending myself lots of e-mails in the past three days - just to find out whether the system is mended yet (it isn't). That's a good idea - might start CCing myself in future when/if Tiscali sort out their problems. Have been sending myself lots of e-mails in the past three days – just to find out whether the system is mended yet (it isn’t). That’s a good idea – might start CCing myself in future when/if Tiscali sort out their problems.

]]> By: Lightsp33d http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1095 Lightsp33d Mon, 23 Mar 2009 17:42:12 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1095 If I said Tiscali were a poor ISP that would be an understatement. They were up for sale but no one wants them http://www.guardian.co.uk/business/2009/mar/09/tiscali-bskyb-sale-collapse Leave them NOW or ASAP or live to regret it. you will get a much better Which? approved deal at www.lowerhomebills.co.uk If I said Tiscali were a poor ISP that would be an understatement.

They were up for sale but no one wants them
http://www.guardian.co.uk/business/2009/mar/09/tiscali-bskyb-sale-collapse
Leave them NOW or ASAP or live to regret it.
you will get a much better Which? approved deal at
http://www.lowerhomebills.co.uk

]]> By: chimpy http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1100 chimpy Fri, 13 Mar 2009 13:56:57 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1100 I have experienced similar - been waiting for a refund for 6 months, and they've promised me a cheque about three times. Fact is tiscali are titsup and in massive debt so I suspect they're avoiding giving any refunds and just fobbing people off. I have experienced similar – been waiting for a refund for 6 months, and they’ve promised me a cheque about three times. Fact is tiscali are titsup and in massive debt so I suspect they’re avoiding giving any refunds and just fobbing people off.

]]> By: Adam http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1099 Adam Fri, 20 Feb 2009 00:42:16 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1099 @Steve: That's probably illegal! @Kristian: Yeh I know but I think if they crawled for reputation management they'd be overwhelmed with critism and they'd never see an individual complaint. @Laurence: That pretty much happened to Laura *as well* as the other problems! @Steve: That’s probably illegal!

@Kristian: Yeh I know but I think if they crawled for reputation management they’d be overwhelmed with critism and they’d never see an individual complaint.

@Laurence: That pretty much happened to Laura *as well* as the other problems!

]]> By: Laurence http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1093 Laurence Sun, 08 Feb 2009 18:11:20 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1093 Good god... I also had a traumatic Tiscali experience. Before coming up for the second year I called up tiscali and ordered the phone and broadband package and was given a switch on date. The date came and it wasn't on nor had I received any paper work. Rang them up and not only had it not been turned on, it had not even been put through the system. At that point I told them where to stick their services and never looked back... Good god…

I also had a traumatic Tiscali experience. Before coming up for the second year I called up tiscali and ordered the phone and broadband package and was given a switch on date. The date came and it wasn’t on nor had I received any paper work. Rang them up and not only had it not been turned on, it had not even been put through the system. At that point I told them where to stick their services and never looked back…

]]> By: Kristian http://www.adamjctaylor.com/the-terrible-tale-of-tiscali-trauma/comment-page-1#comment-1098 Kristian Wed, 04 Feb 2009 00:10:30 +0000 http://www.conversion-matters.co.uk/the-terrible-tale-of-tiscali-trauma#comment-1098 You know, it might help. There are bits of web crawling software now that monitor "brand reputation" so posts like this can be picked up, the one I know of is called Symphony I think (that might help too! :] ). Not that this'll be any consolation to Laura but this ish has been going on for years, it was NTL back in the day! You know, it might help. There are bits of web crawling software now that monitor “brand reputation” so posts like this can be picked up, the one I know of is called Symphony I think (that might help too! :] ). Not that this’ll be any consolation to Laura but this ish has been going on for years, it was NTL back in the day!

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